Storm Recovery Efforts

On May 25, a tornado caused widespread damage in Claremore late Saturday night into Sunday. You can find the latest updates on our community’s storm recovery efforts, including a list of FAQs and other helpful resources at www.claremore.com/tornadorecovery.

Claremore May 2024 Tornado Recovery

Disaster Declaration Status

A disaster emergency proclamation has been issued by the City of Claremore, Rogers County and State of Oklahoma to assist with relief efforts in response to the considerable damage to public and private properties caused by a tornado and severe storms the evening of May 25, 2024.

Incident

On May 25, a tornado and related severe storms caused widespread damage in the Claremore area.  The National Weather Service confirmed that the long-track supercell was extensive – issuing an EF3 rating with estimated peak wind speed of 145 to 155 miles per hour and a path length of 23.9 miles.

Emergency responders have completed search and rescue efforts and have confirmed there were 23 storm-related injuries – 19 were transported to area hospitals, 3 sustained possible life-threatening injuries and there were no confirmed fatalities in Rogers County.  

Popular FAQs

Oklahoma Department of Emergency Management is asking residents impacted by the storms to report damages to their property at damage.ok.gov. Reporting damage helps local and state emergency managers better coordinate response and recovery efforts. Residents can report damage to homes, businesses or agriculture through the online survey.

In addition, Claremore Economic Development and the Claremore Area Chamber of Commerce are partnering to support local business owners with disaster impacts. Learn more here.

City and county officials request that residents stack green waste debris, such as tree limbs and brush, in lengths of 10 feet or less next to the road for pickup, ensuring it is away from gas and water meters. There is currently no public disposal site available and crews will pick up debris as they are able.

 

If you still do not have power to your residence or business and have not reported your issue please call 918-283-8299.

Major repairs to Cox Communications infrastructure in Claremore have been completed, but they continue to work to help customers without service in a few specific areas with the worst damage to Cox lines, equipment, and homes. If you can’t connect to Cox in a home with no discernable damage, you may have an individual line issue which will require them to send a technician to get it repaired. If you have restarted your Cox equipment and still can’t connect, please contact Cox immediately at (888) 269-9693 or use the online SmartHelp tool to schedule a visit with a technician.

Homeowners play a pivotal role in the ongoing efforts to restore electric service.

Homeowners are responsible for the maintenance and repair of:

  • The Weatherhead and Insulator
  • Service Entrance Cable
  • Meter Box
  • Main Service Panel

Claremore Electric is resposnible for:

  • Overhead, outside electric lines to your residence
  • Electric Meter

In the event that your home requires electric repairs, we urge you to seek the assistance of a licensed and reputable electrician. Their expertise is indispensable in ensuring the safety of you, your property, and our lineman. Additionally, an electrician can assess any damage to your home’s meter can, riser, Weatherhead, or insulator. Failing to address these repairs promptly may result in delays in the restoration of power to your home or business. If you need financial support to make the needed repairs to your home’s electric infrastructure, Destiny Life Church has established an Electric/Storm Payment Assistance Program. Contact them today at 918-341-1765. 

 

Oklahoma Baptist Disaster Relief can help people with chainsaw work, debris removal and roof tarping. Mayes and Rogers county residents in need of these services can sign up directly with the organization at the Claremore Expo Center (400 Veterans Parkway). They can also contact the organization by calling 405-516-4822 or toll free 1-844-690-9198, or by visiting okdisasterhelp.org/request-assistance.

Oklahoma Baptist Disaster Relief will also have a chaplain on site.

Samaritan’s Purse Resource Flyer – U.S. Disaster Relief Organization that can assist homeowners with mitigating damages.

No burn permits will be issued in the City of Claremore until further notice to ensure public safety, limit disruption on storm recovery efforts and protect air quality.

City and county officials request that residents stack green waste debris, such as tree limbs and brush, in lengths of 10 feet or less next to the road for pickup, ensuring it is away from gas and water meters. There is currently no public disposal site available and crews will pick up debris as they are able.

Be aware that scammers are in the Claremore area going door to door posing as contractors.
When there is damage to a homeowner’s electrical line or equipment, the customer/owner is responsible for installing and repairing all equipment connected to the home except for the electric meter. The City will repair or replace the electric meter. There are also several emails being sent claiming to be from the City. The City will not email you unsolicited.
If someone comes to your home and tells you that the City will not fix your electric meter until you have the other electrical equipment repaired first, that is a scam. The scammer often requests a large sum of money in advance. Do not pay them. The City will make repairs to your meter even if other repairs are needed.
Not all contractors are scammers. There are legitimate companies in the area offering help to Claremore residents. It is always a good idea to get two or three estimates before you choose a contractor.
Be careful who you trust. Stay safe, Claremore.

All trade work (electrical, mechanical, and plumbing) conducted in the City of Claremore is required to be permitted and inspected, and no meters or meter cans can be issued until a valid permit is on file with the Community Development Department. This process is no different than our standard operating protocol, but it is vital in helping us track the issuance of replacement meters and meter cans, as well providing for the proper inspection of any work that is completed.  The Community Development Department is available to assist with permit requests either via our online portal, email Chanda Hornaday or Kyle Clifton, by phone (918-341-2066, x200 or 918-341-2066, x213), or in-person at our permit office located at 724 W. Ramm Rd.

In order to assist with the reconnection of electric services over the weekend, the Permitting Office will be open to walk-ins from 7:30 am – 12:30 pm, and by email (chanda.hornaday@claremore.com and kyle.clifton@claremore.com) and by phone (918-341-2066, x200) from 12:30 – 5:30 pm in order to issue permits and meter cans to contractors performing storm related work. Please let us know how we can assist. We are here to help.

Step 1: Request a permit via our online portal, by email, by phone, or in-person at City Hall.
Step 2: Once you have obtained your permit, you may receive your replacement meter or meter cans from our Public Works Building (724 W. Ramm Rd.).
Step 3: Call either 918-341-2066, x200 or x213, to schedule your inspection.
Step 4: Once you have passed your inspection, your meter will be released by the building inspector and your service will be activated.

NOTE: The completion of these steps does not imply that any repairs made to your service will actually correct your power issue. Downed lines and power poles are still being addressed and your property may be impacted by a variety of these issues. Please be patient as we are diligently working towards the restoration of electric service for all our electric utility customers.

Residents and business owners impacted by the recent tornado may file in person with the Rogers County Planning Commission Building Department located at the Rogers County Courthouse or file online using the links below and email the completed application to planning@rogerscounty.org.

For questions, please call 918-923-4874.

Fees associated with the following documents for the May 25, 2024, tornado-impacted homeowners and businesses will be waived.

Work Permit: Connecting Utilities

https://rogerscounty.org/DocumentCenter/View/180/Work-Permit-PDF

Residential Building Permit:  Remodel or Re-building

https://rogerscounty.org/DocumentCenter/View/1167/Residential-Building-Permit-Application-PDF

Occupational Registration: For sub-contractors only [electrical, HVAC, and plumbing.]

https://rogerscounty.org/DocumentCenter/View/165/Occupational-Registration-PDF

The Claremore Municipal/City Court will be closed through June 20, 2024. Those with a scheduled court appearance during the closure are asked to contact the Claremore City Clerk’s Office at 918-341-1325 ext. 141. for a new court date.

Please note, this does not apply to District Court matters at the Rogers County Courthouse.

We are deeply moved by the overwhelming generosity of our community members, neighboring cities, and others. Your extraordinary support has flooded us with an ample supply of donations for our displaced residents. We want to express our heartfelt gratitude for your remarkable support. At this time, we have received enough donations and will no longer be accepting additional contributions. Thank you again for your incredible support.

Resources

 

  • Samaritan’s Purse Resource Flyer – U.S. Disaster Relief Organization that can assist homeowners with mitigating damages.
  • If you need financial support to make the needed repairs to your home’s electric infrastructure, Destiny Life Church has established an Electric/Storm Payment Assistance Program. Contact them today at 918-341-1765. 

The Claremore Temporary Business Support Center is NOW OPEN.

Claremore Economic Development  partnered with the Claremore Area Chamber of Commerce and Northeast Tech, to provide business owners with a support center with internet access, 20 PC stations, laptops, and air conditioning. Businesses and their staff may utilize the shared coworking space, located at 1901 OK-88, Claremore, OK 74017, throughout this week as needed from 8 am to 5 pm.
Business owners can also visit the Business Disaster Resource Hub for information on additional support and services.